Privacy Policy — BlueHouse Decoration

Last updated: July 28, 2026

BlueHouse Decoration ("we", "us") operates www.bluehousedecoration.com and 
customer support channels including LINE (@bluehouse.dec), Facebook, Instagram, 
TikTok direct messages, and our internal ERP system.

1. Information We Collect
We may collect: name, phone number, message content, social media user ID, 
and inquiry details you send when contacting us about SPC flooring products 
or installation services.

2. How We Use Information
We use your information to respond to inquiries, provide quotations, arrange 
site surveys, deliver customer support, and improve our services.

3. Data Storage
Customer messages are stored securely in our private business system hosted 
on Google Cloud. Access is limited to authorized BlueHouse staff only.

4. Data Sharing
We do not sell or rent your personal data. We may share information only 
when required by law or with service providers necessary to operate our 
business (e.g., cloud hosting).

5. TikTok Messaging
If you contact us via TikTok direct message, your messages are processed 
through TikTok's platform and stored in our ERP inbox for customer support. 
You must initiate the conversation first.

6. Your Rights
You may request access to or deletion of your personal data by contacting us 
via LINE @bluehouse.dec or through our website contact form.

7. Contact
BlueHouse Decoration
Website: www.bluehousedecoration.com
LINE: @bluehouse.dec